介绍
1.资料接入:只需一键,即可将大量的未知客户资料提交给机器人,无需人工重复操作。
2.自主学习:可将不同的场景话术提交给机器人,机器人将读取相关数据,并成为相关领域的销售精英。
3.筛选客户:机器人根据不同领域的销售或客服话术,与客户互动,从大量的客户资料中,筛选出可能的意向客户并进行分类。
4.人工跟进:销售或客服人员根据机器人的数据分析以及通话记录进行有效的二次跟进。
搭建教程
1.安装宝塔
- yum install -y wget && wget -O install.sh http://download.bt.cn/install/install.sh && sh install.sh
- Bt-Panel: http://121.41.44.9:8888<br>username: gbqfh0hg<br>password: eac63f1b
2.破解宝塔
升级到宝塔专业版
- wget -O update.sh http://download.bt.cn/install/update_pro.sh && bash update.sh pro
运行
- /www/server/panel/data/userInfo.json
然后重启你的面板
- /etc/init.d/bt restart
3.登陆宝塔,安装环境
- php7.0 nginx mysql
4.安装freeswitch
- yum install -y http://files.freeswitch.org/freeswitch-release-1-6.noarch.rpm epel-release<br>yum install -y git alsa-lib-devel autoconf automake bison broadvoice-devel bzip2 curl-devel e2fsprogs-devel flite-devel g722_1-devel gcc-c++ gdbm-devel gnutls-devel ilbc2-devel ldns-devel libcodec2-devel libcurl-devel libedit-devel libidn-devel libjpeg-devel libmemcached-devel libogg-devel libsilk-devel libsndfile-devel libtheora-devel libtiff-devel libtool libuuid-devel libvorbis-devel libxml2-devel lua-devel lzo-devel mongo-c-driver-devel ncurses-devel net-snmp-devel openssl-devel opus-devel pcre-devel perl perl-ExtUtils-Embed pkgconfig portaudio-devel postgresql-devel python26-devel python-devel soundtouch-devel speex-devel sqlite-devel unbound-devel unixODBC-devel wget which yasm zlib-devel<br>yum install unixODBC-devel -y<br>yum install mysql-connector-odbc -y<br>yum install libshout-devel mpg123-devel lame-devel -y
5.配置freeswitch
- 上传zip包到/root/
解压
- mv -f freeswitch /usr/local/<br>ln -s /usr/local/freeswitch/bin/freeswitch /usr/local/bin/freeswitch<br>ln -s /usr/local/freeswitch/bin/fs_cli /usr/local/bin/fs_cli
6.安装 smartivr
- cd
- unzip install.zip
- cd install
- cp -r smartivr da2server /var/
- cd /var/smartivr
- chmod +x bin/smartivr
- chmod +x bin/gender
- chmod +x aiui/aiui
- chmod +x iflytek/iflytek
- chmod +x cgi/cgi
- cd /var/da2server
- chmod +x daserver
- chmod +x libcrypto.so.1.0.0
- chmod +x libjsoncpp.so.0
- chmod +x libPocoData.so.60
- chmod +x libPocoDataSQLite.so.60
- chmod +x libPocoFoundation.so.60
- cp libcrypto.so.1.0.0 libjsoncpp.so.0 libPocoData.so.60 libPocoDataSQLite.so.60 libPocoFoundation.so.60 /usr/lib64/
- cp ~/install/libda2.so /usr/local/freeswitch/lib/
7.搭建网站
8.创建数据库
- robot
- telrobot
- ln -s /www/wwwroot/121.41.44.9/uploads/ /var/smartivr/
9.设置定时任务
- cp ~/install/autoserver.sh /usr/local/
- chmod +x /usr/local/autoserver.sh
- crontab -e
- */1 * * * * sh /usr/local/autoserver.sh